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Accessibility Statement

Effective: November 7, 2026Last Updated: November 7, 2026Version: 1.0

We want everyone to be able to use our sites. We build toward WCAG 2.2 Level AA. We have not had an outside audit, and if something gets in your way we want to hear about it.

Table of Contents

  1. Our Goal
  2. What We Do
  3. Known Limitations
  4. Getting Help or Another Format
  5. Contact

1. Our Goal

This statement covers sentinelgrid.us and the SentinelGrid services at its subdomains. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That is a goal we build toward, not a certification: the sites have not been independently audited.

2. What We Do

These are the rules we build to. Where a page falls short of one, that is a bug we want to fix.

  • Text and background colours are chosen for at least the WCAG AA contrast ratio in both the light and dark themes.
  • Pages are built to be used with a keyboard: a visible focus ring, and a "skip to content" link at the start of every page.
  • Form fields have visible labels, and form errors are marked so screen readers read them out.
  • Images that carry meaning have text alternatives; decorative ones are hidden from screen readers.
  • If your device asks for reduced motion, the site calms its animation, and the footer has a switch to turn animation off altogether.
  • Layouts are built to reflow for zoom and small screens rather than scroll sideways.

3. Known Limitations

  • Some downloadable PDFs, such as our service agreements, may not be fully tagged for screen readers. We will send an accessible version on request.
  • Some parts of the Client Portal and Help Desk were built quickly and have not been tested with every screen reader.
  • Content from third parties, such as Stripe's payment pages, follows that provider's own accessibility work.

4. Getting Help or Another Format

If you cannot use part of a site, or need a document in another format, email support@sentinelgrid.us with "Accessibility" in the subject. Tell us the page and what got in the way. A person on our team reads every message, and we will help you get what you need another way while we fix the problem.

5. Contact

SentinelGrid
Gridhouse LLC, a Wyoming limited liability company
1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801
Email: support@sentinelgrid.us