A managed IT team for businesses too small to hire one.
SentinelGrid looks after the computers, accounts, email and systems of small and medium businesses, for a published monthly price. We are a team of independent contractors, vetted before they get access to anything, and we answer tickets 24 hours a day.
What we believe
Prices should be published, not quoted. Legal terms should be readable, and each one carries a version and a change note.
When something is not built yet, the site says so. The build status page lists what is running, what is in build and what is only planned.
Who does the work
Developers, designers and researchers working as independent contractors, under a published vetting process. During the beta a named member of the team answers your tickets.
Hours
Tickets are taken 24 hours a day, seven days a week, at makeaticket@sentinelgrid.us or the client portal. Outages get a best-effort response within 2 hours, any hour.
On-site visits run Monday to Friday, 3pm to 8pm Eastern. Weekends by arrangement.
Who you contract with
SentinelGrid is run by Gridhouse LLC, a Wyoming limited liability company, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801.
The terms that apply are on the Managed IT terms page, and the agreements are published as PDFs on the security and agreements page.
Downtown Orlando, Seminole County and two service hubs.
We go on site wherever a client is. Visits outside Central Florida carry a travel charge, quoted with the visit.
- Downtown Orlando, FL
- Headquarters
- Seminole County, FL
- Our location in the Sanford area